Frequently Asked Questions
Everything you need to know about shopping with LiTime-CA
How long does shipping take within Canada?
Standard shipping typically takes 3-7 business days, while express options are available at checkout for delivery within 1-3 business days depending on your province.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements in both centimeters and inches. We recommend comparing these against your body measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are there any duties or customs fees for Canadian orders?
No, since we ship directly from our Canadian fulfillment centers, you will not be charged any additional customs or import duties upon delivery.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.